Transform Your Home with Expert Fireplace Design

Effective Date: December 2024

Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request a consultation, or communicate with us. This includes:

• Personal information (name, email address, phone number)
• Project details and service requirements
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments, questions, and provide customer service

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (503) 555-0192 or [email protected].

Effective Date: December 2024

Agreement to Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement.

Services

Hearth Style Pros provides professional fireplace design, installation, and maintenance services. All work is performed by licensed and insured professionals in accordance with local building codes and safety standards.

Estimates and Pricing

All estimates are provided free of charge and are valid for 30 days. Final pricing may vary based on actual project requirements, material costs, and unforeseen circumstances discovered during installation.

Payment Terms

Payment terms will be specified in individual service contracts. Generally, a deposit may be required to begin work, with final payment due upon project completion and customer approval.

Warranty

We provide warranties on our installation work as specified in individual service contracts. Manufacturer warranties apply to all products and materials used.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for indirect, incidental, or consequential damages.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

Contact Information

For questions about these Terms of Service, contact us at (503) 555-0192 or [email protected].

Digital Millennium Copyright Act Policy

Hearth Style Pros respects the intellectual property rights of others and expects users of our services to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that your copyrighted work has been infringed on our website, please provide our designated agent with a written notice containing:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and its location on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Counter-Notification

If you believe your content was wrongly removed due to a DMCA notice, you may file a counter-notification with our designated agent.

Designated Agent

DMCA notices should be sent to:

Hearth Style Pros
DMCA Agent
2847 NW Thurman Street
Portland, OR 97210, USA
Email: [email protected]
Phone: (503) 555-0192

Repeat Infringers

We will terminate access for users who are repeat copyright infringers in appropriate circumstances.

General Data Protection Regulation Compliance

Hearth Style Pros is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) for all users, regardless of location.

Legal Basis for Processing

We process personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to perform a contract with you
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interest: When we have legitimate business interests that don't override your rights

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request information about data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision Making: Protection from automated profiling

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: (503) 555-0192
Address: 2847 NW Thurman Street, Portland, OR 97210, USA

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

International Transfers

When we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place to protect your data.